Red Panda Beads Frequently Asked Questions
When will my order ship?
Red Panda Beads is a small business with 3 employees. We sell online 24/7, but ship 5 days a week, so shipping usually takes 2-3 business days. If your order is urgent, please make a note in the comments section on your new order so that we may expedite processing of your order. Please click here to see our shipping policy.
Who is qualified to receive a Birthday Credit?
All registered customers on the Red Panda Beads website are qualified to receive a Birthday Credit. Birthday Credits are applied with special 2-Part coupon codes and these are sent via Constant Contact, if you unsubscribe from the Red Panda Beads Constant Contact emails, you will not receive the special 2-Part coupon codes or the birthday credit.
How do I get my Birthday Credit?
You will need to register for an account on the Red Panda Beads website. When you place your first order on the website you can select your birth month from a drop down box when you checkout. You can also, send an email to [email protected] and let me know your birth month.
When will I receive my Birthday Credit?
The Birthday Credit emails are sent at the beginning of the birth month. If your birthday is in September, the email with the special 2-Part coupon code will be sent at the beginning of September.
How do the Birthday Credits work?
The Birthday Credits are applied with a special 2-Part coupon code. After you receive the special 2-Part coupon code, you will need to add them to your shopping cart on your next order.
Can I save my Birthday Credit for a later time?
Yes you may use the special 2-Part coupon code any time before December 31st of each year. The special 2-Part coupon code is only valid for one usage.
What if my birthday has already passed this year?
Don't worry, you still qualify for your Birthday Credit, and will receive the email with the special 2-Part coupon code shortly after registering and notifying me of your birth month.